How can we help you?

Shop at DevirGames

You just need to follow these steps:

  • Choose the games you want,  add them to “Shopping Cart”.
  • If you have a promo code, you can add it in the Promo Code field at the botton of the shopping cart, "Apply Discount Code". After entering it, click on the “apply discount” button to apply the promotion to the items in your bag.
  • To complete your purchase, you have to register. When you register, we'll only ask for the specific information we need to process your purchase more quickly.
  • Enter your personal details, your delivery address and choose the payment method. If you're registered, you’ll have much of this information saved in your profile. Remember: payment is 100% secure.
  • Once the payment has been authorised, we will automatically generate your order number and you’ll receive an email with details of your orders. If you’ve registered, you’ll also be able to view these details in “My Orders”.

We only delivery to U.S, if your delivery address has any kind of restriction, you will be informed during the purchase process. To buy our products from diferent location, please check on devir.com

You should register to proceed with the checkout. The registration process is very simple and we’ll only need to ask you for the essential details to make the checkout process faster. You’ll also find all of your previous online purchase information in the “My Orders” section.

Do you want to be informed of our new releases? Sign up for our Newsletter and get a 10% discount on your first purchase. 

When you subscribe to our newsletter you will receive a welcome email with the 10% promo code to apply on your next purchase. The promo code cannot be combined with other promotions.

Delivery

We only delivery to U.S, if your delivery address has any kind of restriction, you will be informed during the purchase process. To buy our products from diferent location, please check on devir.com

The only shipping methods available is home delivery with FedEx. Delivery time is 3 to 5 business days.

Free for purchases over 20$. If the total is less than this, the price is 10$.

For deliveries to PR:

  • For purchases less than 40$, the price is 20$.
  • Free for purchases over 40$.

Important: 
Please note that deliveries are only made on business days (not on holidays or weekends). 
During sale and promotion periods, delivery times may be longer than usual.

For Bitoku orders to AK and HI, the carrier is USPS, and the estimated delivery time is 15 days.

If you have not recieved an email with the order status in the following 72 business hours after you order it, please contact [email protected] indicating order number, and we will resolve the issue.

If you receive a package that was physically damaged or tampered with, please decline the package and send us an email with the order number to [email protected].


Returns

If you wish to return one or more items purchased on Devirgames.com you have 15 calendar days from the time you receive the order to return it. 

Please contact to [email protected] indicating: order number, and the game you want to return. We will let you know how to proceed with the return.

Important: The items must be in the same condition in which they were delivered, in its original packaging.

Do you have any questions about your order?

If you have questions about your order, you can email us at [email protected] indicating: order number and your question. We will get back to you as soon as possible. 

For further questions about Devir Games, please complete the following forms.